Terms and Conditions
The goods supplied are based on your authorised on-line purchase. Where you believe the goods are faulty we would like to know within 3 days of delivery, at which time we will take all reasonable steps to remedy the situation.Where there is a manufacturing fault, we will make repairs or replace the garment or provide a refund of the purchase price. Push Bikewear.com will be solely entitled to make a decision as to which of those options will be taken but:
a) Repairs, replacements or refunds will be available only within a period of 3 months from the date of delivery on the goods;
b) You must supply proof of delivery of the goods, which must correspond with our records.
c) You will be responsible for returning faulty items to us and any repair, replacement or refund will be dealt with on receipt of the goods.
Please note that we cannot replace 'made to order" goods based on the wrong size ordered by you or wrong design ordered by you. We cannot swap delivered goods for garments with different specifications if you change your mind after receiving the goods (e.g. exposed zip instead of hidden) - what you specify at time of order is what will be supplied. Repair, replacement or refund is limited to manufacturing faults only.
Disclaimer
1.) We will not repair/replace goods where a hidden zip has been forced or damaged through what we believe to be heavy handed use.
Customers should be aware that:
2.) Artwork/logos which cross seams or zips may be subject to slight distortion or omission.
3a.) Printed colours and dyed colours look different on different fabrics - particularly noticeable with black - and can be shown as different tones on different fabrics, for instance dyed black panels on lycra in cycle shorts compared with black panels on cycle jerseys ......... and this difference may affect the finished look.
3b.) Sprint Design use fully printable fabric on all garments, and in the case of lycra garments - in particular cycle shorts - where fully printed designs are used, a slight lightening of the colour is evident when the fabric is stretched.
3c.) There can be also be slight colour changes from order to order - all printers used are colour calibrated, however, print colours can vary from one ink batch to another and from printer to another.
These features are seen as part of the individuality of each product and finished goods cannot be refused by you on this basis.